Business Intelligence Analyst Ii - Tijuana, México - Teradata

Teradata

Empresa verificada

Tijuana, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

We are looking for a Business Intelligence Analyst who is an SQL enthusiast, collaborator, and team player to join the Services Operational Excellence team within the Customer Support and Services organization.

If you are inquisitive and searching for an opportunity to find answers in data, let's talk

Responsibilities:

Partner closely with the business and technical teams to translate business requirements into technical specifications and build reports and dashboards in Power BI and ServiceNow

Analyze data results and communicate findings in a simple and concise format to business stakeholders

Collaborate with IT to understand the customer support and services data architecture

Migrate existing reports and interfaces from other platforms to Power BI or ServiceNow

Work closely with the business and technical teams to ensure the project delivery meets the business requirements

Build end-to-end reporting packages that "tell a story" with clear take-aways and action that drive expected outcomes

Research and find solutions for issues related to the reporting environment

Assist in ServiceNow platform implementation efforts related to reporting and Performance Analytics

Basic Qualifications

Excellent English Skills:
verbal, written and visual presentations

USA B1/B2 Visa (or the ability to obtain as a condition of employment)

Bachelor's Degree in Computer Science, Business or another related discipline

Experienced in collecting user requirements with the ability to understand complex business needs and translate them into solutions in Power BI or ServiceNow

Demonstrated aptitude writing complex SQL statements and an understanding of logical and physical data modeling

3+ years of industry experience authoring BI report solutions with Microsoft Power BI platform

Versed in the Microsoft Office Suite with an emphasis on Excel (experience coding in vba a plus)

Ability to work in teams and as an individual contributor - strong consultative and consensus building skills

Strong analytical and problem-solving skills

Preferred Qualifications

1+ year of experience with ServiceNow Performance Analytics and/or Salesforce Advance Analytics

Experience with other BI tools (BusinessObjects/Cognos, Tableau, Grafana, etc.)

Experience with statistical methodologies and software

Understand agile methodology such as scrums, development sprints, demos and sprint reviews

Experience with database operations, server management or other IT support functions