Application Support Analyst - City, México - Capgemini

Capgemini

Empresa verificada

City, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Position:
Application Support Analyst

Experience level:
Middle

Education level:
Bachelor Degree

Location:
any state of Mexico

Industry - Sector:

What you'll do?

Problem Analysts Ability to analyze problems, find root cause and document it, Manage rand manage expectations and priorities of the different problems faced, communicate effectively and assertively, understanding of ITIL processes (issues, problems, service request, demand management) to be able to lead or guide users through the different problems and solutions.

What you'll bring:

Problem Analysts Ability to analyze problems, find root cause and document it, Manage and manage expectations and priorities of the different problems faced, communicate effectively and assertively, understanding of ITIL processes (issues, problems, service request, demand management) to be able to lead or guide users through the different problems and solutions.

Technologies:

ITIL

Soft skills:

Analytical skills
Communication skills

What can YOU expect in a career with Capgemini?

Working in a team environment, Consultants will focus on the analysis, design and development of technologybased solutions for Capgemini's clients.
You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
You will contribute to client satisfaction by providing timely and responsive valueadded services and work products.
Capgemini offers a competitive compensation and benefits package.
Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

Capgemini focuses on giving each new hire a YOUnique experience through our recruitment process and onboarding program, as well as by helping you to build your own career and professional skills foundation.
Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun. Capgemini cultivates an atmosphere for development that enables YOU to be handson, planning for your growth, both horizontally and vertically.