Business System Administrator - Edo. de México - Emerson

Emerson
Emerson
Empresa verificada
Edo. de México

hace 1 mes

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee


Descripción

Essential Job Functions / Responsibilities:


Job Function

Duties

  • Timecard Entry
  • Clear Toluca View in Timesheet App of entries by 10 AM each day
  • Use app to notify users of entry errors so they can be corrected


  • AXIOM Order Opening

  • Monitor Incoming Queue for new orders
  • If order contains no errors create RO and CSD
  • If order contains errors either it corrected or manually open the SR, RO and CSD
  • Quickly resolve open questions to get orders entered
  • Respond to emergency requests to get orders opened faster than normal processing times


  • Oracle Sales Order

  • Open and book Oracle sales order for unorderable parts orders submitted to AXIOM
  • When order complete, hand off to RRC CSA for sourcing and completion of order


  • Quoting backup

  • Cross train with Service Support team provide quoting capacity as necessary
  • Serial card creation
    Professional Degree Requirements:
  • Professional Degree preferred
  • 34 years' experience is required.
  • Good English verbal and written communication skills (TOEIC +800)

Experience Requirements:


  • 34 years' experience is required
  • Good English verbal and written communication skills (TOEIC +800)

Technical Knowledge Requirements:


Traits & Skills:


  • Strong interpersonal skills in order to effectively work in a team environment
  • Good communication skills
  • Demonstrated ability and desire to uphold a highlevel of customer service standards
  • Excellent time management proficiency
  • Demonstrated attention to detail and regard for quality

Job Competencies:


  • Action Oriented
  • Collaborates
  • Customer Focus
  • Communicates effectively
  • Optimizes work processes

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