Business System Administrator - Edo. de México - Emerson
Descripción
Essential Job Functions / Responsibilities:
Job Function
Duties
- Timecard Entry
- Clear Toluca View in Timesheet App of entries by 10 AM each day
- Use app to notify users of entry errors so they can be corrected
- AXIOM Order Opening
- Monitor Incoming Queue for new orders
- If order contains no errors create RO and CSD
- If order contains errors either it corrected or manually open the SR, RO and CSD
- Quickly resolve open questions to get orders entered
- Respond to emergency requests to get orders opened faster than normal processing times
- Oracle Sales Order
- Open and book Oracle sales order for unorderable parts orders submitted to AXIOM
- When order complete, hand off to RRC CSA for sourcing and completion of order
- Quoting backup
- Cross train with Service Support team provide quoting capacity as necessary
- Serial card creation
Professional Degree Requirements: - Professional Degree preferred
- 34 years' experience is required.
- Good English verbal and written communication skills (TOEIC +800)
Experience Requirements:
- 34 years' experience is required
- Good English verbal and written communication skills (TOEIC +800)
Technical Knowledge Requirements:
Traits & Skills:
- Strong interpersonal skills in order to effectively work in a team environment
- Good communication skills
- Demonstrated ability and desire to uphold a highlevel of customer service standards
- Excellent time management proficiency
- Demonstrated attention to detail and regard for quality
Job Competencies:
- Action Oriented
- Collaborates
- Customer Focus
- Communicates effectively
- Optimizes work processes
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