Specialist Qrc Digital Quality - Jalisco, México - The Hershey Company

The Hershey Company

Empresa verificada

Jalisco, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Job Title QRC Specialist, Digital Quality Systems & Data Management

Reports to Director, Mfg Quality Systems & Lab Ops

Department QRC / Mfg Quality Systems & Lab Operations

Job Location Guadalajara

Summary

This position will report to Manager, Digital Quality Systems and be a key resource for enabling Hershey's Leading Snacking Powerhouse vision.

They will support the Quality Regulatory Compliance (QRC) team with digital initiatives and business analytics.

The QRC Specialist is a Quality Assurance business process "generalist" with basic knowledge in multiple areas including food safety regulations, industry practices, and corporate policies related to food safety and quality systems and program implementation.

The incumbent will have a key role in support of the continued development and execution of the Digital Quality Strategy to deliver proactive food safety, quality and regulatory activities through information empowered teams.

The specialist will:

Liaise between business and IS technical teams
Identify, test, implement business requirements as digital tools
Maintain and improve insights using data analytics
Act as system administrator for various software systems and digital tools
Participate in digital tool change management process from ideation through implementation

Responsibilities:

Data Definition, Management, and

Reporting Insights:
_

Under mínimal direction work with Business Owners and System Business Analysts to establish data standards for functional elements of Digital Quality Systems.

Develop and maintain data acquisition tools to support the digital data strategy. Create and maintain data in compliance with established standards and processes. Support continual development and definition of Digital Quality Governance process in alignment with Digital Strategy.

Develop reporting and KPI capabilities to facilitate review of system functionality, identify opportunities for process or data improvement and define KPIs relevant to business process execution enabled by system functionality.

System Administration and Maintenance:_

Provide System Administration Support and Maintenance required to manage users and enable functionality including maintenance of background tables and integrations across tools.

Assist in implementation of new or upgrades of existing systems. This will include business requirement definition, liaising between business and technical teams, software testing, change management, training and implementation.

Continuous Improvement_

Participate in continuous improvement related to refinement and prioritization of the Digital Quality Systems, Strategy and elements of Quality Data Management and reporting.

Minimum knowledge and skills
- _Functional and Domain Knowledge_
- _Process excellence and orientation_
- _High level of organization and attention to details_
- _Superior communication skills both written and verbal with fluency in English_
- _Self-motivated, self-starting, multitasking skills_
- _Strong analytical skill and strategic thinking skills_
- _Ability to organize, schedule, facilitate and drive system and process improvement_
- _Ability to troubleshoot and evaluate quality and data documentation and management systems _
- _Experience with data analytics, including tools such as PowerBI, Tableau, Alteryx or equivalents_
- _Experience software testing (functional, UAT), including tools such as qTest, Rally, JIRA or equivalent_
- _Experience with business process definition, including tools such as Visio or equivalent_
- _Experience with system administration of various software systems_
- _Experience with SAP preferred_
- _Proficiency in SQL (or other programming languages including R, DAX, Python) preferred _
- _Familiar with Relational Databases, Data Warehouses, and Relational Database Management Systems _
- _Familiar with Microsoft Office 365 Tools and Capabilities, including SharePoint, Teams, Power Automate, Power Apps, etc._
- _Understanding of manufacturing operations, with preference for food manufacturing of consumer-packaged goods_
- _Working knowledge of Food Safety, Quality, and Regulatory requirements a plus_

Education
Bachelor's Degree required

Preference for a focus in Information Systems, Consumer Science, Business Analytics, Supply Chain, Food Science or equivalent discipline

Experience
1-3 years of relevant experience