Real Assets Client Service Analyst - Monterrey, México - MSCI Inc

MSCI Inc

Empresa verificada

Monterrey, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Your Team responsibilities:

The MSCI Global Client Service team is composed of experienced financial professionals that provide remote support for our clients around the world.

Currently, the Global Client Service group is present in the following locations:
San Francisco, New York, London, Budapest, Mumbai, Shanghai, Monterrey, Beijing, Tokyo and Manila.

Team members are responsible for directly responding to a wide variety of methodology, usage, interpretational and technical questions on MSCI's benchmark Real Assets indexes.

What we will offer you:

At MSCI, we provide competitive benefits programs in every region in which we do business. While our benefits plans vary in availability in our different locations, we offer a broad range of benefits that are part of the value you receive as a MSCI employee. Wherever you are with us, you will find benefits that can help ensure your health and wellbeing and contribute to your financial security.
A hybrid work environment, for the vast majority of employees, offering a more progressive way of working to give you the flexibility, accountability, and responsibility to empower you to perform at your very best. At the center of this way of working is a culture which is built on a strong foundation of trust. We trust our people and they trust our organization's leaders to support them.
An inclusive and performance driven culture where you are empowered to maximize your potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work.
A purposeful approach to Wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our Here For You Employee Assistance Program provides confidential emotional support with local experts, financial and legal advice in a wide range of issues as well as access to online information, resources and tools. All the services are available for our employees free of charge.

Your key responsibilities:

First line of support for our Real Assets Americas clients.
Data extraction and analysis for our Real Assets products to support our clients in coordination with the rest of the Client Service team as well as consultants / sales.
Support on product implementations
Coordinate with the Sales Operations, Data Operations and other internal teams for product delivery and support.
Prepare and work on designated projects and recurrent tasks determined by Real Assets Client Service management.
Actively work with the rest of Client Service team on queue management and case resolution for all segments.

Your skills and experience that will help you excel:

Undergraduate degree in Finance, Economics, or Business Administration
Must have excellent verbal and written communication skills in English
Track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting priorities.
Salesforce tools experience a plus.

How we'll support you

Coaching, support and encouragement from experts in your team
Access to a wide range of learning opportunities to support your growth and development
Customizable learning journeys to help you navigate your professional development
Transparent performancebased compensation schemes
Employee Resource Groups: MSCI Pride & Allies, MSCI Black Leadership Network, MSCI Women's Leadership Forum, MSCI Women in Tech, MSCI Asian Support Network, MSCI All Abilities, Hola MSCI and MSCI Climate Action Network.

About MSCI and our teams
MSCI is a leading provider of critical decision support tools and services for the global investment community.

With over 50 years of expertise in research, data and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios.

We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

Our values define the working environment we strive to create. We are inclusive, we champion bold ideas, we always pursue excellence, and always act with integrity. Personal accountability and responsibility are key to success, and we always work as a team to remain client centric.

To all recruitment agencies:
MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, p