Technical Assistance Consultant - Desde casa, México - Applanix

Applanix

Empresa verificada

Desde casa, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Training

"- Complete high school or

Technical training in Electronics, Electromechanics or related areas
Desirable higher education or studying Administration, Logistics or similar areas"

Skills:

Indicators and Metrics
Project management
People management
Training and development
Planning and Organization
Problem analysis and resolution
Commitment
Creativity
Sense of priority

Description of Activities

"- Prospect and manage service providers in the automotive sector

Conduct training for own, thirdparty and customer technicians
Support in the execution of installations of the company's solutions if necessary
Audit thirdparty and customer workshops, verifying compliance with items established in the company's standards
Provide support to technicians in the field in case of difficulty in carrying out the activities
Provide support to technicians in the field in case of difficulty in the Self Test
Support activities for defining installation standards, generating manuals and supporting the technology team in defining installation items
Keep training records uptodate and available for the workshop team to ensure access to technicians' training matrix information
Carry out procedures according to the company's standard, ensuring the most appropriate logistics (car reservation, hotel, food...) to provide customer service
Make a request for the shipment of materials to workshops that may be out of stock of the necessary material they need to perform maintenance on customers
Support in the preparation and recording of technical instruction videos for equipment installation
Manage performance indicators and possible improvement action plans
Carrying out other attributions necessary for carrying out the activities inherent to its function
Pointing out clearly and objectively the points to be improved in its own and thirdparty workshops
Ensure that the service provided is in accordance with the company's standards, always striving for excellence in service quality
Technically assist the workshops in their work routine"