Fraud Representative Night Shift - Tampico, México - Amex

Descripción

You Lead the Way. We've Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible — and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
How will you make an impact in this role?The Fraud Prevention & Authorizations specialist will focus in the Fraud Prevention process, to prevent and detect possible losses throughout validation and confirmation of charges with card members for Consumer and Corporate products and for the markets of Mexico, Argentina, IDC and Spain. And for the Authorizations process is responsible of provide service to Merchants in order to do secure purchases.
Qualifications

• Aptitude to identify problems.
• Determine possible solutions, and ability to manage multiple tasks and changing demands with mínimal supervision.
• Ability to build and maintain ongoing, collaborative, working relationships with Colleague to achieve the goals of the work unit.
• Knowledge of fraud operations, compliance, and regulatory requirements.

Availability of night shift including weekends.

• Advanced English.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.