Senior Database Marketing Specialist - Guadalajara, México - BMC Software

BMC Software

Empresa verificada

Guadalajara, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Basic Information:

Country

Mexico

State

Jalisco

City

Guadalajara

Date Published

03-Apr-2023

Job ID

37019

Travel Amount

up to 10%

Description and Requirements:

LI-LH1

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.

Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day.

You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

Business Unit Description
We are Technology and Automation team that drives competitive Advantage for BMC by enabling recurring revenue growth, customer centricity, operational efficiency and transformation through actionable insights, focused operational execution, and obsessive value realization

About You

You like to develop, design, and deliver solutions that deliver sustained business value from our and associated solutions
You enjoy working crossfunctionally across Sales, Marketing, Operations, and IT organizations for supporting the customer success organization
You're a team player and believe in building synergies across BMC to create/continually evolve one integrated customer journey.
You like to innovate, and have a passion for solving business problems, to continuously improve our quality of service
You have a passion for development, and challenge yourself to learn new things
You know how to have fun and connect with people

Key Responsibility/Role Expectation

Provide overall programming and technical support for BMC's Eloqua Marketing Automation system, along with guidance on the impacts to the business
Perform daytoday system maintenance and configuration to the Eloqua tool
Act as the first line of defense for proactive system monitoring (check daily reports and failed calls), as well as reactive problem resolution management
Execute unit testing and support user acceptance testing for programs written in Eloqua
Responsible for managing the underlying data inputs / structures that impact the Marketing Automation system to scale and perform reliably
Implement programs to populate/cleanse data fields as needed.
Assist in the creation of dashboards that meet the specialized needs of enduser marketing clients to facilitate quick insights to further improve future campaign performance.
Help drive execution of deliverables
Identify the technical skill gap within the team and work with Manager to mitigate it

Professional Experience

Minimum of 6+ years of Administration experience with Oracle Eloqua and different facets of Marketing Cloud Products are a plus
Ability to learn quickly in a dynamic environment and deliver on commitments in a timely manner
Ability to mentor and train people on technical skills
Outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines
Analytical skills, to critically evaluate the information gathered from multiple sources, and reconcile conflicts.
Ability to translate user requests into underlying system needs, and distinguish solution ideas from requirements
Strong communication and presentation skills, with ability to comfortably work with a wide range of stakeholders across all levels including senior management at the Sr. Director and VP level
Proven ability to communicate and build long term relationships with a diverse set of crossfunctional business partners at all levels within the organization to partner, influence, negotiate and gain commitment to accomplish shared business goals while demonstrating a customeroriented focus.
Strong attention to detail, selfstarter, and ability to manage multiple complex projects simultaneously within a fastpaced matrixed environment
Preferred: Oracle recognized certification Oracle Marketing Cloud E10
MS

Office Suite:
high level of proficiency in Excel, PowerPoint, Word, and Access

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.