Coordinador Afore Monterrey Division Noreste - Citi

Citi

Empresa verificada

Monterrey, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

The Field Sales Sr.

Supervisor is an intermediate position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales and customer support activities in coordination with the Consumer Sales team.

The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.

Responsibilities:

Manage a sales team by setting targets and monitoring progress against them, communicating expectations, clearly defining sales strategies and the business vision, and addressing the needs of individual team members
Resolve issues with client accounts in an effective and efficient manner
Facilitate and simplify the development of team territory and client plans, consistent with company sales strategies
Develop team targets and coach members in reaching and exceeding targets by monitoring quality and quantity of work
Ensure that the team delivers appropriate levels of service
Monitor clients' orders and resolve issues accurately, ensuring accuracy and promptness
Ensures compliance of managed team to all Citibank policies
Resource locations appropriately, ensuing that staffing needs are met

Qualifications:

25 years of relevant experience
Previous experience in sales and management required
Proactive leadership and motivational skills
Consistently demonstrates clear and concise written and verbal communication
Creative problem solving and strategic thinking skills

Education:

Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Consumer Sales

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Job Family:

Field Sales

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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