Customer Support Specialist I - Nuevo Laredo, México - Uber Freight
Descripción
About the Position
Uber Freight is looking for customer service professionals with experience in the field of import and export.
Our specialists will monitor, manage and administer transportation functions to ensure accurate and timely product delivery in the most efficient and cost-effective manner, while providing excellent customer service to our customers.
- Inform the customer about the status of their shipments
- Open consolidated pedimentos previews
- Prepare consolidated remittances, individual and consolidated pedimentos
- Gloss pedimentos
- Validate and ensure that the pedimentos are paid by Treasury (Download Payment Signature)
- Doda Generation
- Closing of consolidated pedimentos on time
- Coordinate export guides (Assign Transfer for crossing)
- Shipment status monitoring
- Billing
- Export Output Shipment (Dodas)
- Consolidate loads and coordinate consolidated pedimentos
- Review customer inventory and ship it to them
- Prepare traffic note
- Create/Elaboration of traffic or references
- Material review
- Stay up to date with rankings
- Processing remittances
- Filling out the petition in accordance with Annex 2
- Print previews
Basic Qualifications
- Licenciatura terminada
- 1 año de experiência en Importacion terrestre
- Disponibilidad de horario
Preferred Qualifications
- Manejo de Biblioteca Office
- Ingles basico
- Conocimiento en Aduasis y Aduanet
Education:
Required
- Technical/other training or better
Skills:
Preferred
- Leadership
- Customer Satisfaction
- Planning/Organizing
- Adaptability
Behaviors:
Preferred
- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations:
Preferred
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Job Security: Inspired to perform well by the knowledge that your job is safe
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