- Understand and articulate complex problems related to the specific technology.
- Interface with community network to retain technology competitiveness.
- Work with the client team to address escalations and own the resolution during the critical incident scenario.
- Plan and implement major change requests and engineering tasks.
- Participate in technical audits.
- Identify opportunities for automation standardization and stabilization of environment.
- Lead TIP initiatives and coordinate with CoEs for the implementation of the same.
- Conduct Proof of Concept activities when necessary.
- Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance.
- Prepare run books on specific technology areas.
- Lead reviewer for knowledge articles.
- Implement best practices in specific technology area.
- Responsible for driving the change mgmt effectively by ensuring that regular process health checks are done and bringing in best practices and building SOPs.
- Continuous assessment of the infra/technical environment and address any gaps (for ex. : firmware Service Packs Backups)
- Deliver technology training through Academy and/or within project group for technologies/ tools.
- Provide guidance to community members on relevant technology area.
- Participate in recruitment.
- OKTA Employee Status
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Pki Specialist - Xico, México - Cognizant Technology Solutions
Descripción
Delivery Manager*Qualification
:
Bachelor's in Science/ Commerce/Engineering or equivalent Responsibility
:Business / Customer
:
:
:
:Full Time EmployeeShift
:Day JobTravel
:NoJob Posting
:Feb About Cognizant