Customer Support Specialist Ii - Monterrey, México - Transplace

Transplace

Empresa verificada

Monterrey, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Tasks
Shipment monitoring
Expedite coverage
Update system
Track & trace
Appointment scheduling
Customer service

Expectations
Utilize logistics IT to optimize shipping and transport procedures
Communicate with suppliers, retailers, customers, etc. to achieve on time loads
Plan and track the shipment of final products according to customer requirements
Prepare accurate reports
Coordinate and monitor supply chain operations

Basic Qualifications
Highschool degree
Schedule availability
Computer-savvy with a working knowledge of Microsoft Office
Experience in customer service
Advanced English (written and spoken)
Ability to work with mínimal supervision
Multitask
Excellent communication and interpersonal skills
On the fly prioritization

Preferred Qualifications
Proven experience as logistics coordinator
Knowledge of laws and regulations
Experience on afterhours shift