Business Solution Manager - Ciudad de México - Citi
Descripción
Responsibilities:
- Assist the Business in key policy adherence and monitoring.
- Engage with the Manager's Control Assessment (MCA) Team to ensure all the processes are covered.
- Managing client's complaints
- CBAT
- Extraterritorial law privacy knowledge
- Ensure adherence to the Citi Operational Risk Policy regarding operational loss approvals, report and operational losses process.
- Serve as main point of contact for audit groups and ensure that all audit requests are timely and appropriately provided for the processes on his/her charge.
- Knowledge about the systems involving investments. Raise, follow, and closure tech incidents.
- Banker and Business support for the items related to 1. Transfer in kind. 2. Account statement reviews. 3. Oversight of activities related to the business of CCB.
- Loans process knowledge
- Admin of TP relationships
- Managed ICSAs
- Continuous of Business (COB)
- Information Security (IS)
Qualifications:
- Experience with investments and business risk and control processes.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Teamwork
- English conversational skills
- Problem solver
- Analytical
- Practical and innovated.
Education:
- Bachelor's/University degree or equivalent experience, potentially Master's degree
Job Family Group:
Risk Management
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Job Family:
Business Risk & Control
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Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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