Helpdesk Associate - Guadalajara, México - NTT Data Services

NTT Data Services
NTT Data Services
Empresa verificada
Guadalajara, México

hace 2 semanas

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
A tiempo parcial
Descripción
We are currently seeking a Helpdesk Associate (Part-Time) to join our team in Guadalajara, Jalisco, Mexico.

  • Availability to work 22.5 hours per week
  • Interest in working on Afternoon/Night shifts
  • Advanced English
  • Looking to work in IT Environment
  • 6 months of experience in Customer Service

We Offer:

  • Competitive salary
  • Grocery Tickets 12% of base salary
  • 30 days of Christmas bonus
  • 50% Vacation bonus
  • 5 personal days per year
  • Medical insurance (You and your family)
  • Life insurance
  • Dental Insurance
  • Discounts with selected Optics
  • Opportunity to grow in the company
Activities

  • General L1 support for hardware and MS Office packages
  • Answer technical support calls providing and escalating to other support groups
  • Document troubleshooting steps and detailed description of the customer incidents and requests
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
  • NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteranstatus, sexual orientation, gender identity, or any other class protected by law._

Job Segment:
Help Desk, Information Technology, Consulting, Technical Support, Technology
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