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- Lead validation and content presence checks across a multitude of device platforms, including: mobile tablets (Android, iPad), mobile devices (iOS, Android), streaming devices (Fire TV, Roku, Apple TV), Smart TVs (Samsung, LG), cable provider STBs (DTV, VTR, etc)
- Works closely with the Multi Platform coordinator to validate A/B testing of pages, rails, copy, artwork, etc., partnering with Product, Marketing, and Research & Insights teams as needed to optimize sections
- Performs QA/ QC of screens and playlists to flag inconsistencies and bugs, advocating for metadata and imagery optimizations wherever possible
- Responsible for both quality control and assurance efforts, prioritize and address high-profile, high-volume requests and complete preliminary checks under tight deadlines
- Maintain quality assurance guidelines and control protocols; working with technology, product, and customer service teams to analyze, regulate, and continuously improve the on-platform user experience
- Prioritize QA fulfilment tracking through our database
- Collaborate with internal stakeholders and external vendors to streamline quality control communication channels, workflows and issue management
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Cross Platform Content QA/QC Coord - Ciudad de México - NBCUniversal
Descripción
Cross Platform Content QA/QC Coordinator
As the Cross Platform Content QA/QC Coordinator you will be responsible for content validation efforts, checking availability and playability for published video records across a variety of device platforms and services. Organization and a keenness for accuracy will benefit you greatly in this role.
The ideal candidate will be able to manage and prioritize a broad assortment of quality assurance requests ranging from simple, predictable pre-launch content readiness assessments to urgent, convoluted evaluations and verification for issue management. We also hope you know your way around web browsers, smartphones, TVs, cable boxes and other tech gadgets as they'll play a big part of your day-to-day work.
Your diligence in operational efficiencies will be immediately reflected on the platform, ensuring users have a consistent and enjoyable viewing experience. This dedication to precise program presentation will help ensure our success within the competitive, rapidly evolving digital marketplace.
RESPONSIBILITIES
