Technical Support Specialist - Monterrey, México - ZF

Empresa verificada

Monterrey, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

What's Next? Join ZF:

ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act.

In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers.

ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Technical Support Specialist - Microsoft Outlook, Exchange Online, Microsoft 365:

Country/Region: MX
Location: Monterrey, NLE, MX, 64830Req ID 52709 MSSC Monterrey 2, Mexico

Technical Support Specialist - Microsoft Outlook, Exchange Online, Microsoft 365
Our international team consists of highly motivated and friendly colleagues who are looking forward to your support.

Responsibilities

Provide technical support to customers experiencing issues with Microsoft Outlook, Microsoft 365, and Exchange Online
Support IT projects related to messaging and collaboration technologies
Analyze and diagnose technical issues quickly and effectively
Provide clear and concise instructions to customers on how to resolve technical issues
Document and track customer inquiries and resolutions in a timely and accurate manner
Collaborate with other technical support specialists and IT teams to resolve complex technical issues
Stay uptodate with new features and changes to Microsoft Outlook, Microsoft 365, and Exchange Online

Requirements:

Degree in Information Technology
Strong technical knowledge of Microsoft Outlook, Microsoft 365, and Exchange Online
Strong analytical and problemsolving skills.
Ability to manage multiple priorities and work efficiently in a fastpaced environment
Ability to work in an international and virtual team environment
Good didactic / teaching skills
Team player
Negotiation level English language knowledge
Willingness to travel

Contact

Juan Francisco Castro Moreno

Our Commitment to Diversity:

ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Find out how we work at ZF:

Job Segment:
Technical Support, Technology