IT Local Support Jr - Ciudad Juarez, México - Genpact
Descripción
Job description
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.
Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.
Come, transform with us.Transformation happens here. Come, be a part of our exciting journey
_Responsibilities:
_
- Resolve IT Onsite Cases, Escalations and business critical.
- Review & Followup Cases onsite and remote with support and operations.
- Liaise with other departments (Invoice Processing, T&E, Helpdesk, etc.) in order to resolve vendor's issues or doubts.
- Perform administrative tasks related to functional job or assigned by direct Manager.
- Action oriented, proactive and resourceful in solving problems.
- Selfmotivated and able to work to stretching deadlines, meet deadlines and work under pressure.
_Qualifications:
_
- Strong Windows OS Knowledge.
- Good understanding/knowledge of IT Tools.
- Good level of MS Office
- Word, Outlook, PowerPoint & Excel.
- Excellent grammar skills in both English and Spanish.
- Excellent communication skills spoken & written.
- Strong understanding of Accounting Processes & Procedures.
Tipo de puesto:
Tiempo completo
Horario:
- Turno de 8 horas
Prestaciones:
- Aumentos salariales
- Caja de ahorro
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Opción a contrato indefinido
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos
- Seguro de vida
- Servicio de comedor
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
Tipos de compensaciones:
- Bono de asistencia
- Bono de productividad
- Bono de puntualidad
Puede trasladarse/mudarse:
- 32424, Juárez, Chih: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)
Lugar de trabajo:
Una ubicación
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