Road Breakdown Specialist - Miguel Hidalgo, México - Lean Solutions Group

Lean Solutions Group

Empresa verificada

Miguel Hidalgo, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Transportation Coordinator - One Way
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Job Summary:_ Manage, coordinate and communicate with North American professional operators to provide them with support and guidance on any situation that may arise in the way of a load, prioritizing safety and service level.

Responsibilities:

Answer and process messages from operators through calls and the Werner System.
Solve problems or doubts that operators might have such as: cargo delays, cargo assignment, routes, permits, working hours, payments and required equipment.
Monitoring loads and identification of delays to notify the Customer Service Department.
Work with the existing team of transportation coordinators providing service to customers and operators.
Coordinate travel and accommodation options for operators who have a mechanical failure or in need of support.

EDUCATION
Professionals in careers suchs as International Business, International Relations, Logistics or related.

SKILLS REQUIRED

English Fluency High (B2 High
C1)
Experience in Transport Operations and Communication with Operators (Desable Customer Service experience)
Customer service oriented, dynamism and problem solving.

Remote position