IT Engineer - Tijuana, México - North American Production Sharing de México

North American Production Sharing de México

Empresa verificada

Tijuana, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California:

Primary Responsibilities include the following, other duties may be assigned:

Install and troubleshoot issues with Desktop and Laptop Computers
Troubleshoot and resolve issues on Windows 10, Windows 7, Office
Support and maintain Laser Printers, Label Printers, and other related equipment on the production shop floor and warehouses.
Work with IT group to resolve issues with Networks, Active Directory, Servers, backup devices, and others.
Willingness to perform occasional travel to other sites in Mexico.
Prepare documentation of systems and services at responsible sites.
Work with local site management team to understand business initiatives and provide ICT performance updates
Assumes responsibility as local site ICT Contact for initiatives & projects as needs arise.
Continuously strives for improvement in performance of all responsibilities
Regular work hours 7AM to 4.30 PM, with occasional off hours/weekend work for planned system maintenance tasks and unplanned system events.
Diagnose and resolve most hardware and software problems, but will refer problems requiring specialized training to higherlevel personnel.

Education and/or Experience:

Computer Certification, Comptia A+, MCSE, MCITP, Assoc. Degree
35 years related experience in a Desktop Support role
ITIL or ITSM training or experience in a help desk environment.

Other Skills and Abilities:

- **Good Spoken and Written skills in Spanish & English a must.**:

Customer Service Skills:
Ability to take care of the customers' needs while following company procedures.
Ability to organize and prioritize tasks and projects

Problem Solving

Ability to find a solution or to deal proactively with computer system issues.

Nível de educación deseada:

Superior - titulado

Nível de experiência deseada:

Nível Experto

Función departamental:

Tecnología / Internet

Industria:

Manufactura

Habilidades:

- it engineer
- it administrator
- windows server
- infraestructura