Asistente de Oficina Bilingüe - Saltillo, México - MD Medical Group

MD Medical Group

Empresa verificada

Saltillo, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Position:
Referral Coordinator

Summary:
Our office in Monterrey provides remote service to several Medical Offices in the United States. This position obtains authorization from insurance companies to assist patients in the referral process. Referral Coordinators assist patients by coordinating referral appointments with healthcare specialists.

We're offering:

Salary: $19,000 pesos before taxes monthly
Monthly productivity bonus based on departmental metrics
Mandatory law benefits

Schedule: Monday

Friday 7am 4pm
Club Salud Membership after 90 days (medical discounts)

Responsibilities:
(This list may not include all of the duties that may be assigned. )

Obtain authorizations for all referral requests received as assigned
Review and understand documentation required by insurance companies to obtain authorization, including clinical notes, lab results, consult notes
Utilize insurance web portals to obtain authorizations as required
Accurately documents referral details, including status, authorization dates, authorization number, specialist/facility and other relevant information per policy
Effectively communicates updates in referral status with patients, clinicians and office site staff
Interacts professionally with specialists/facilities and insurance plan representatives
Remains current with company, health plan and specialist requirements
Prioritizes use of preferred specialist/facility within the system
Meets productivity standards as determined by management team
Manage workloads to meet established timeframe expectations
Works collaboratively with department team members to ensure coverage
Manages high priority notifications and requests appropriately
Reviews and updates requests pending authorization daily
Communicates and collaborates effectively with Referral Manager and team members

Education Requirements:
High School diploma or equivalent

Location:
Monterrey Metropolitan Area

Knowledge, Skills & Abilities:

Skills in operating a computer.
Ability to read, understand and follow oral and written instruction in English and Spanish.
Knowledge of medical terminology is a plus.
Ability to speak and write English and Spanish clearly and concisely.
Ability to establish and maintain effective working relationships with patients, employees and the public.

Job Types:
Full-time, Permanent

Pay:
$19,000.00 per month

Application Question(s):

¿Cuál es tu nível de inglés?