Bilingual Tech Support - Azcapotzalco, México - Tech Mahindra

Tech Mahindra

Empresa verificada

Azcapotzalco, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

_If you have experience working in a call center and you are done with the back-to-back, this is your opportunity.

Provide technical assistance through chat for a global communications technology company that delivers the promise of the digital world to millions of customers every day.

_

OFFER*Payment according to worked hours. (RPH MXN$83)

14K monthly average before taxes deduction

All law benefits from the first day (IMSS, Infonavit, Christmas bonus etc.)

100% paid training since the first day

PM schedule for OPS from 1 pm to 10 pm

According to metrics, you can change it within the hoop.

WEEKENDS OFF
Private insurances (life, medical, dental & visual) All of them once you reach the 90 days in the company.

Bonus for referring friends

Great work environment

Immediate hiring

Growth opportunity

*
Requirements:

Basic tech support knowledge: Difference between modem and router, basic troubleshooting for low internet speed, troubleshooting for cable TV encoders or cable boxes, bandwidth domain, how to locate the IP address of a computer, among others._
It is essential that you have at least 1 year of experience in a bilingual call center (preferably in tech support).
Advanced English level
High School diploma or equivalent (bachillerato).
Schedule availability between 7 am and 10 pm.
Availability to work onsite (Azcapotzalco, CDMX)
Customer service skills (how to be emphatic, how to deal with upset customers, express clearly)

Tipo de puesto:
Tiempo completo, Por tiempo indeterminado

Salario:
$14,000.00 al mes

Horario: