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    Phone Operator - Guadalajara, México - Uplift Talent

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    Descripción

    Company DescriptionUplift's mission is to empower businesses through strategic nearshoring solutions, we enable US companies to tap into a pool of highly skilled professionals, helping them maximize their efficiency and competitiveness in the global marketplace. Our commitment to cost-benefit advantages and hiring top talent ensures that businesses achieve optimal financial outcomes and reduce operational costs.


    Responsibilities:


    • Answer incoming calls in a professional and courteous manner.
    • Greet callers and provide them with necessary information or assistance.
    • Transfer calls to appropriate departments or individuals as needed.
    • Take messages accurately and relay them to the appropriate recipients.
    • Provide basic technical support or troubleshooting assistance over the phone.
    • Maintain accurate records of calls and messages.
    • Assist in maintaining phone system equipment and ensuring its proper functioning.
    • Handle inquiries and resolve issues promptly and effectively.
    • Follow company policies and procedures regarding phone etiquette and customer service.
      Qualifications
    • Previous experience in a customer service or phone operator role preferred.
    • Excellent verbal communication skills.
    • Strong interpersonal skills and ability to interact with callers professionally.
    • Good organizational skills and attention to detail.
    • Ability to remain calm and composed under pressure.

    Tipo de puesto:

    Tiempo completoSueldo:
    $10, $20,000.00 al mesLugar de trabajo: Empleo presencial

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