Solution Data Trainee - Guadalajara, México - AstraZeneca

AstraZeneca

Empresa verificada

Guadalajara, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

AstraZeneca is a world leading Pharmaceutical company which operates in over 100 countries and is head quartered in the United Kingdom.

System Support Engineer will be responsible for monitoring tickets, working on Service Requests and looking into Incident & Problem Management and providing resolutions

Typical Accountabilities
- responsible for resolving any Data issues, admin activities reported by the business users and delivering enhancements as required by business users.

Be part of a global team and deliver solutions collaboratively
Adhere to SLAs and processes.
Work actively fixing issues as raised in Production. Proactive analysis, validation & fixing of business data issues and/or issues with the platforms.
Participate in system migrations, upgrades, releases and deployments.
Coordinating with Digital Experience IT, Business stakeholders and Dev Team for identifying issues and participate in the fix if necessary.

- document procedures and any other important issues.

Participate in project enhancements and project brainstorming ideation.

Skills and Capabilities

Essential
relational database (SQL and/or PL/SQL) knowledge and skills.

spoken and written English language skills in order to be able to communicate with our business stakeholders.

Able to grasp and understand new technologies and concepts. Proactive approach to problem solving

Desirable