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    Helpdesk Associate - Guadalajara, México - Hashmap

    Hashmap
    Hashmap Guadalajara, México

    hace 1 semana

    Default job background
    Descripción
    We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.
    NTT DATA, Inc. currently seeks a Help Desk Associate
    • Full Time to join our team in Guadalajara.

    Location:
    Guadalajara, Jalisco


    Mexico
    Requirements:

    • Availability to work 45 hours per week
    • Interest in working at any shift
    • Advanced English
    • Looking to work in IT Environment 6 months of experience in Customer Service

    We Offer:

    • Competitive salary
    • Grocery Tickets
    • 12% of base salary
    • 30 days of Christmas bonus
    • 12 days of vacations
    • 50% Vacation bonus
    • 5 personal days per year
    • Medical insurance (You and your family)
    • Life insurance
    • Dental Insurance
    • Discounts with selected Optics
    • Opportunity to grow in the companyActivities
    • General L1 support for hardware and MS Office packages
    • Answer technical support calls providing and escalating to other support groups
    • Document troubleshooting steps and detailed description of the customer incidents and requests
    • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures**_NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law._
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