Technical Support Engineer - Guadalajara, México - Brightcove

Brightcove

Empresa verificada

Guadalajara, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Position Overview

Responsibilities:

Qualifications/Experience

College degree (CS degree preferred)
Excellent communication skills and strong customer focus
Proven analytical / problem solving ability
Ability to communicate technical concepts clearly and effectively, both written and oral
Demonstrated ability to lead and manage initiatives to completion.
Proven ability to work with the team to quickly and calmly resolve technical issues.
Solid understanding of internet technologies including browsers, networking, firewalls & proxy servers
Demonstrated ability to learn new skills quickly.
Ability to work independently and as a part of a team.
Required to be flexible, detail oriented and organized with the ability to multitask.
Oncall availability

Technical Skills/Qualifications

Strong technology background with a comprehensive knowledge of Internet, Mobile and Digital Online Media technologies such as networking, servers, etc
Strong familiarity and working knowledge in JavaScript, HTML, and CSS is essential
Familiarity and working knowledge of Java; experience in Android development is a plus
Familiarity and working knowledge of RESTful API use, data collection tools, developer support experience
Exposure and working knowledge in at least one other programming language including Objective C/Swift, PHP, BASH, etc
Ability to test, troubleshoot and diagnose ad integrations issues highly desired
Working knowledge of video ad serving technologies (VAST, VPAID, VMAP, etc) highly desired
Working knowledge of ad/video analytics platforms (Omniture, MOAT, etc) highly desired

About Brightcove
Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We're hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change.

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world.

There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration.

This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive.

Bottom line:
We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE

We strive to provide our employees with an environment where they can do their best work and be their best selves.

This includes a focus on our employees' work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.

We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you're in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues and celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcoveand more to come