Intern - Monterrey, México - Uber Freight

Uber Freight

Empresa verificada

Monterrey, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Secure capacity for loads.

Leverage carrier relationship to influence capacity awards during tight markets.
Determine eligibility for additional noncommitted freight to be awarded to internal brokerage services.
Contact carrier to obtain status of loadtendered; continue monitoring the shipment for ontime pickup, transit, delivered, empty.
Update load status in system, e.g. loaded, pickup, delivery, empty, etc.
Notify Shipper and/or Receiver of Load Status and reschedule pickup/delivery appointments when necessary.
Establish and maintain effective relationships with shippers and receivers through professional and timely communications and inquiry responses.
Correspond with customer and carrier regarding detention information.
Communicate and gain approval for expedite shipments.
Use of JIRA, including request new users and password resets via JIRA; provide specific and detailed comments to ensure Help Desk receives clear actionable requests within JIRA
Train customer users on the TMS, leveraging knowledge of customer business practices and workflow
Rate Quotes
Lead training sessions for Carrier Contacts as necessary on Carrier Portal
Identify patterns with shipper, receiver and carrier performance and recommend actions for improvement
Coordinate and direct shipments and deliveries, including Shipper to Crossdock, Crossdock to DC, DC to DC, DC to Store, etc. to improve Customer/Carrier equipment utilization
Setup new Receivers, vendors and suppliers
Resolve financial discrepancies in TMS financials (Carrier invoice does not match in TMS and must be reviewed and make determination; make adjustments in TMS; and, respond to Accounting to deny or approve the additional funds, etc.
Utilize TMS to actively manage ontime performance and automation objectives