- Monitor Tickets
- Escalations
- Work in the IT industry
- Equipment monitoring
- Engage with global or 3rd party vendors
- -Handle ticket processing
- -Address and resolve incidents
- -Administration & support for Windows & Linux servers
- -Server virtualization - Vmware
- Ensure backup execution - Veritas & NetBackup
- Monitoring activities and maintenance windows
- Bachelor's degree in Computer Information Technology, Computer Science, Systems
- +5 years of experience in server administration and support
- Basic knowledge in Active Directory
- -Compliance with security policies
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Data Center Operator - Monterrey, México - DXC Technology
Descripción
Job Description:
In DXC, we harness the power of technology to provide critical IT services that our clients need to modernize operations and drive innovation across their entire IT estate. We deliver services through the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and Modern Workplace.
Our DXC Modern Workplace services enable clients' employees to easily find, understand, and interact with IT and their colleagues anytime, anywhere, on any device. We empower a personalized experience that enables employees to work seamlessly and securely.
ABOUT THIS ROLE:
As a Data Center operator, you will handle ticket processing, work proactively with the assigned team and global providers, assisting in server management and support across alternating shifts.
WHAT YOU WILL DO:
WHO YOU ARE:
WORK ENVIRONMENT:
On-site in Monterrey
Joining DXC connects you with bright individuals who embrace change and seize opportunities to advance their careers and amplify client success. At DXC, we support each other and work as a team, globally and locally. Our achievements demonstrate how we deliver excellence to clients and colleagues. You will be part of a team working to create a culture of learning, diversity, and inclusion, dedicated to strong ethics and corporate citizenship.
At DXC, we prioritize our people. In dealing with COVID-19, our actions focus on the health, safety, and well-being of our colleagues and their families, and our approach is to encourage and support the use of masks, testing, and vaccination. With our Virtual First strategy, most of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around mask usage, testing, and vaccination vary by location and we continue to monitor and comply with government regulations and specific customer requirements at each location.
Recruitment fraud involves offering fictitious job opportunities to job seekers using false websites or unsolicited emails. DXC does not make job offers through social media or request money from applicants. More information on employment scams is available here.
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