Product Manager, Global Sales Solutions - Guadalajara, México - Multi-Color Corporation

Multi-Color Corporation

Empresa verificada

Guadalajara, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Build your Career with an Industry Leader

Multi-Color Corporation and Fort Dearborn have merged and are now the world's largest prime label and packaging supplier.

Join the new MCC and you will have the opportunity to become part of an organization that has been committed to excellence and industry leadership for over 110 years.

_ Product Manager, Global Sales Solutions_ is responsible for system & business process analysis, data analysis, system support, system configuration and end-user training for sales systems and processes. This role is responsible for ensuring that Multi-Color achieves maximum value out of their investments in CRM, Pricing Solutions, Onboarding Solutions and other sales enabling tools. Responsible for building relationships with Global Sales Leadership to provide enterprise-wide planning, project management, delivery, support and training services, as well as identify, prioritize, and deliver continuous improvement enhancements and strategic project objectives that meet the business needs.

Responsibilities:

Work with users to gather detailed requirements and develop functional specifications for new system requirements, system enhancements and reporting requirements. Utilize data & process analysis methods and tools to identify system and process improvement opportunities.
Functional configuration and maintenance of assigned business systems to support new implementation project requirements and enhancements for changing operational and business needs. Create and maintain system, process, and enduser documentation. Ensure that project requirements, timeline, budget, and scope are being met.
Conduct knowledge transfer and training of endusers, including sharing best practices.
Development and maintenance of reports using MCC standard reporting technologies.
Ensure all established policies, procedures and controls are enforced and followed.
Model the Corporate Values (Integrity, Passion, Creativity, Perseverance and Achievement) and Principles.
Participates in special projects and performs other duties as assigned.
MCC has been around over 100 years, and we pride ourselves on our high level of excellence. Every team member of MCC is expected to treat all associates respectfully and professionally.

Qualifications:

Computer Skills:

Experienced (2 years or more) in IT with responsibilities for CRM or ERP system configuration and support.
Advanced technical ability to manage and support CRM or ERP systems.
Experience with (but not necessarily expert in) Microsoft Windows, Windows Server and Database Technology.

Language Ability:

Ability to clearly communicate (verbally and written) complex technical matters in local language and English.
Ability to clearly articulate complex technical issues to "nontechnical" associates.
Ability to present ideas clearly to management in order to gain support and buyin.

Physical Demands:

Travel both domestic and international.
Demonstrate a professional image.

Qualifications:

Self-Directed
Ability to identify critical requirements and act accordingly; independently prioritize and manage daytoday priorities.

Logical

Advanced ability to analyze complex situations and develop solutions to those situations.
Broad knowledge of printing industry business practices and processes.
University degree, preferably in Information Technology.

Reasoning Ability:

Rational, logical, factdriven decision making.
Read and analyze the most complex documents.

Supervisory Abilities:

Relate to people at all levels of the organization.

Other considerations:

Adaptability:

Effectively deals with unexpected challenge or circumstances.
Embraces change necessary for success.
Readily modifies work practices to deal with changes.
Takes on new and additional tasks with comfort and ease.
Volunteers to lead and implement change; a change agent.

Leadership Effectiveness

Articulates a compelling vision of the future and works to build it with others.
Assertive, influential and decisive management style that keeps employees engaged, energized and focused on objectives.
Has the courage to make the tough call and applies appropriate judgment when necessary.
Integrates resources to meet objectives and ensure competitive advantage.

Achievement

Commits to team goals helps team leader to meet goals.
Consistently maintains emotional composure; approaches difficulties with optimism.
Gets things done by setting a tone of cooperation and working in partnership.
Results driven with focus, speed and disciplined execution.
Willingly helps others, including other team members and customers.

Integrity