Agente de Recursos Humanos - México - Empire Worldwide Logistics S.A. de C.V.

Empire Worldwide Logistics S.A. de C.V.

Empresa verificada

México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Empire National is a fast growing logistics company. With headquarters offices located in USA and Operational offices in Mexico and Eastern Europe (Ukraine & Poland). We have 6 years of experience in Land, Sea and Air freight.

Our Expedite Logistics department is currently looking for a person able to fulfill the activities for the Driver Support position. Within our HR department, a Driver Support Specialist is responsible for addressing and resolving issues concerning our owner-operators and Empire National. Your primary goal will be to provide exceptional assistance to ensure our owner-operators are satisfied and continue working with us.

Requirements:

Bachelor's in International Relations, Organizational Psychology, or similar.
Professional English level (B2 minimum)
Full time availability M
F (7AM4PM or 8AM5PM)
Ease of transport to SPGG, 6626
Experience of 6 months to 1 year in HR or similar position
Extroverted
Organized
Attentive to Detail
Following of procedures

Activities:

Act as the main point of contact for owneroperators, addressing any concerns or issues they may have related to loads, locations, problems with the Company's app, complaints, compensations, or any mishaps that may occur during a load.
Provide excellent customer service by promptly responding to inquiries and resolving driver issues in a professional and courteous manner.
Offer technical support to drivers, assisting them in navigating the Company's app and resolving any apprelated issues they may encounter.
Ensure that drivers are compensated accurately and in accordance with our agreedupon terms and conditions.
Manage all procedures and processes as outlined in our agreements with owneroperators, ensuring compliance and consistency.
Review daily reports to identify areas for improvement and address any emerging trends or recurring issues promptly.
Cultivate and maintain strong business relationships with our drivers, fostering open communication and trust.

If you are interested in becoming a part of our great company don't hesitate to apply

Tipo de puesto:
Tiempo completo

Sueldo:
A partir de $13,000.00 al mes

Horario: