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    CX Op Exc Professional - Mexico City, México - Honeywell

    Honeywell
    Honeywell Mexico City, México

    hace 3 semanas

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    Descripción

    Responsibilities

  • Work as part of the team involved in end to end booking and billing processes - ensuring the successful and timely booking, delivery and billing.
  • Clear concise communications with local office support & Operations
  • Work within guidelines of Global policies and processes, utilization of a COE and local office support model to maximize productivity
  • Develop and maintain effective working relationships on a regional scale with internal customers, PMT Business Leaders, Logistics and ISC personnel
  • Own order to cash workflow to ensure excellent service is delivered through appropriate staff planning and scheduling
  • Learn best practices from developed team.
  • Order Processing & Order Management
  • Follow & Comply with Customer Experience policies
  • Understands how different functions within his/her own organization interrelate to each other.
  • Understands and is familiar with the Honeywell values.

    Understands the importance of health and safety in the workplace.
  • Good knowledge of ERP a plus

    • YOU MUST HAVE

    ·Preferred minimum of 2 years' experience in a Customer Services environment.

    · English communication skills

    ·Experience working in a multi discipline team

    ·Experience in SAP

    · Good understanding and operational experience
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