Account Coordinator - México - Eaton

Eaton

Empresa verificada

México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

_Job Summary_

_Job Responsibilities_

Fulfill order management related activities for distributors
Identify and implement process improvements
Maintain daily usage of the Customer 360 tool
Change notice management
Facilitate proper and efficient information flow in an effort to meet or exceed customer needs and departmental and division wide performance expectations
Ability to handle highpressure, fastpaced environment requiring diligence to detail
Proven analytical and critical thinking skills
Ability to constructively manage conflicts and discrepancies towards positive resolution
Prioritizing customer demand to assist with improved product flow
Work with finance team to resolve customer credit requests
Strategic Accounts Management
Back Order and Back Log Analysis
Correct assignment for other Divisions request
Portal webs maintenance
Maintain safe, clean working environment in compliance with all Eaton safety standards, Life Saving Rules, and daily 5S+ requirements to help build a Zero Incident Culture

Calificaciones:

_ Qualifications_

Education level required:_
Bachelor degree necessary.
Years and area of experience required: _
Minimum 1 year customer interaction/support experience.
Technical knowledge:_
Knowledge of CRM software and SAP or VISTA
Strong written and verbal communication skills
Knowledge of Vista, VOTW and Mentor software
Ability to speak, read, listen an write in English
Soft skills:_
Drive for results
Makes Decisions & Solves Problems
Demonstrates a Collaborative Style
Promotes and Champions Change
Business Acumen
Pursues personal development
Team work.

LI-MG1

What you will get from us

Eaton's mission is to improve the quality of life and the environment through the use of power management technologies and services.

We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power - more safely, more efficiently and more reliably.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It's where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton's 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.

We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters.

Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed.

We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background.

In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups.

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company's operations by at least 50 percent by 2030.

We are ethical, passionate, accountable, efficient, transparent and committed to learning.

We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law

Puesto:
Ventas

Región:
Latinoamérica

Organización:
Corporate Sector

Nível de puesto:
Colaborador individual

Horario:
Tiempo completo

Es un trabajo a distancia (es decir, trabajar desde casa o otro centro Eaton) permitió para este puesto?: No -ES
**Viaje: Sí, un 10 % del tiempo