Site IT Support - Apodaca, México - PPG Industries

PPG Industries

Empresa verificada

Apodaca, México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

As a SUPPORT ANALYST, you will be part of the Site IT Support track within the IT function team. Positions in this family provide Infrastructure support to end-users at PPG locations.

They work with centralized IT teams to deliver new solutions and support the existing standards Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems.

Key Responsibilities

Day to day ticket resolution and fleet management according to standard KPI's. Typically supplements Site IT analyst at a larger site and requires constant supervision
Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Maintaining and troubleshooting: PC hardware/software/LAN and voice network
Technical skills to support user requests independently with standard tools if available
Knowledge and experience in diagnose problem source through discussions with users.

Qualifications

At least 4years of experience
English intermediate to proficient
Proven experience with on site support
Ability to optimally participate in or potentially lead teams
Drive to an effective fast paced, problem solving

ABOUT US:

PPG:
WE PROTECT AND BEAUTIFY THE WORLD

The PPG Way
Every single day at

PPG:

We partner with customers to create mutual value.
We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.
We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.
We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.
We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.
We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.
We continuously learn. We develop our people to grow our businesses.

PPG Way:
(Click here to learn more about the PPG Way
)
Benefits will be discussed with you by your recruiter during the hiring process.