Trabajos

    Quality Customer Care Technician - El Salto, México - Aptiv

    Aptiv
    Aptiv El Salto, México

    hace 3 semanas

    Default job background
    Descripción
    The Quality Customer Care Technician has the responsibility to execute customer satisfaction through customer complaint response procedures according with customer specific requirements, 8D, DPS, DPRTS, Customer Portal, control plan execution and PFMEA update


    Responsibilities:


    • Ensure customer satisfaction process.
    • Ensure customer KPI's performance.
    • Ensure customer complaint response on customer portals for all WFCC and CSE reports.
    • Ensure customer specific requirements and communication to plant.

    Background / Skills:


    • PFMEA
    • APQP
    • Core tools
    • English intermediate advanced
    • Bachelors degree or technical carrer
      Salary: $16, $25,000.00 per month
      Education:
    • Bachelor's (preferred)
      Experience:
    • Quality: 3 years (preferred)
      Language:
    • English intermediate (preferred)

    Shift availability:

    • Day Shift (preferred)
    • Night Shift (preferred)

    Work Location:
    In person
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