- Client Services Management team.
- Resolve escalations prior to going to a manager, by analyzing information in complicated and unique situations
- Train new hires and junior level staff, and identify performance gaps through feedback and coaching
- Provide manager with feedback for performance reviews, may write appraisals, may participate in appraisals
- Identify and implement process improvements to enhance efficiencies, while leading team projects
- Persuade and influence others through communication and diplomacy skills; may negotiate with external parties
- Develop manuals and operative guidelines for the processes
- 58 years of relevant experience Demonstrated project management and negotiation skills Consistently demonstrates clear and concise written and verbal communication skills Intermediate-Advance English level
Education: - Bachelor's Degree/University degree or equivalent experienceThis job description provides a high
- level review of the types of work performed. Other job
- related duties may be assigned as required.
-
Job Family Group:Operations - Transaction Services
-
Job Family:Securities and Derivatives Processing -
Time Type:Full time - Citi is an equal opportunity and affirmative action employer.
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Fiduciary Operations Assistant Vice President - Xico, México - Citi
Descripción
The Fiduciary Operations AVP is an intermediate level position responsible for supervising instruction execution originating from client offices in coordination with the OperationsResponsibilities:
Qualifications:
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "EEO is the Law" poster. View the
EEO is the Law Supplement.View the
EEO Policy Statement.View the **Pay Transparency Posting