-
Sale Support Associate
hace 1 semana
Diamoro Mex Xico, MéxicoSomos una de las empresas de joyería con mayor prestigio,Fabricamos anillos y joyería fina para diferentes marcas como Swarovsky y Pandora. Nuestra planta de manufactura en Mérida busca atraer al mejor talento de Yucatán, la capital de uno de los estados con mayor tradición orfeb ...
-
Tech Support Associate
hace 2 semanas
Recruitment Pros Xico, MéxicoEsta es la página de la empresa:**La vacante es de Tech Support****Oferta**: $15,000 $17,000/mes brutos $1,069/mes Vales de despensa $220/mes Bono de gimnasio Training pagado 100%**Operando presencial en**:**Corporativo Santa María.**Horario capacitación: 07:00 am 04:00 pm Lunes ...
-
Sales Support Associate
hace 2 semanas
Vallen Xico, MéxicoRequisitos básicos: Lic. concluida o cursando últimos semestres de Administración, Finanzas, Negocios Internacionales etc. Inglés Conversacional Manejo de Excel Intermedio Haber realizado practicas profesionales en servicio al cliente, cadena de suministros, contabilidad, precios ...
-
Ops Support Associate
hace 4 semanas
09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex Ciudad de México OTHEREl Asociado de Apoyo de Operaciones 2 es un puesto de nivel inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cue ...
-
Associate Production Support Technician
hace 2 semanas
Diebold Nixdorf Tlahuac, México**Resumen del puesto**: · Proporciona apoyo continuo a un equipo asignado o a una operación de producción. Los servicios pueden incluir pintura, soldadura, preparación de equipos, operación de máquinas, alimentación de máquinas u otras actividades. · Garantiza que los servicios p ...
-
Ops Support Associate
hace 3 días
09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex Ciudad de México OTHEREl Asociado de Apoyo de Operaciones 2 es un puesto de nivel inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cue ...
-
IT Support Associate Ii, Opstechit
hace 1 semana
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. Tlahuac, México1+ years of corporate setting Windows, Mac or Linux Operating systems support experience · - Experience troubleshooting integrated and interdependent computer systems · - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable hand ...
-
Customer Support Associate
hace 4 semanas
Cabify Ciudad de México**CUSTOMER SUPPORT ASSOCIATE** · En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. · Ciudades en las que sus calles estén pensadas por y para ...
-
Ops Support Associate 2
hace 1 día
09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex Ciudad de México OTHEREl Asociado de Apoyo de Operaciones 2 es un puesto de nivel inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cue ...
-
Ops Support Associate
hace 1 semana
Citi Ciudad de MéxicoEl Asociado de Apoyo de Operaciones 2 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cue ...
-
Ops Support Associate
hace 2 semanas
Citi Ciudad de MéxicoEl Asociado de Apoyo de Operaciones 2 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cue ...
-
Ops Support Associate
hace 6 días
Citi Ciudad de MéxicoEl Asociado de Apoyo de Operaciones 2 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cue ...
-
Operations Support Associate
hace 1 semana
Trusteer Financial Xico, MéxicoWho are we? Trusteer Financial is a growing boutique finance and accounting firm based in New York. We serve as a trusted partner and advisor to companies in the technology, media, entertainment, life sciences, and crypto industries. · Our mission is to remove the financial fric ...
-
Ops Support Associate
hace 4 días
Citi Ciudad de MéxicoEl Asociado de Apoyo de Operaciones 2 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cue ...
-
Associate Support Analyst
hace 3 semanas
Fortra, Llc Xico, MéxicoResponsible for investigating and defending against cybersecurity incidents such as credential theft phishing attacks, domain abuse, social media impersonations, business email compromise (BEC) attacks, and additional threats to the digital risk landscape. This is an entry-level ...
-
IT Support Associate Ii, Opstech Solutions
hace 6 días
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. Tlahuac, México1+ years of corporate setting Windows, Mac or Linux Operating systems support experience · - Experience troubleshooting integrated and interdependent computer systems · - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable hand ...
-
Cloud Support Associate Intern
hace 6 días
Amazon Web Services Mexico S. De R.L. De C.V. - C68 Xico, MéxicoCurrently enrolled in an Associate or greater undergraduate degree program (e.g., Associate degree, Bachelor's degree) with a graduation conferral date between December 2025 and August Experience or coursework in networking and operating systemsAmazon Web Services (AWS) internshi ...
-
Cloud Support Associate Intern
hace 4 semanas
Amazon Xico, MéxicoAmazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer/winter semester. · Would you like to use the latest cloud computing technologies? As a Cloud Support Associate Intern you will learn to solve critical, highly complex custom ...
-
Member Support Senior Associate
hace 3 días
Wework Latin America Xico, MéxicoWeWork is currently seeking a Member Support Senior Associate to participate in new projects focusing on improved operations, member experience, and team efficiency. This position is based in Mexico and will report directly to the Member Support Manager overseeing the team for th ...
-
Sr Technical Support Associate
hace 4 días
Resideo Technologies Inc. Xico, MéxicoProvide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, res ...
Customer Support Associate - Xico, México - Jobs For Humanity
Descripción
Jobs for Humanity is partnering with Nielsen to build an inclusive and just employment ecosystem.Therefore, we prioritize individuals coming from the following communities:
Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals.
This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name:
Nielsen Job Description At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey.
By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed.
We champion you because when you succeed, we do too.Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve.
We enable your best to power our future.Scope of this role This position provides technical & instructional support for clients contacting Customer Support.
The Customer Support Associate provides support for multiple Nielsen applications by providing how-to instruction, troubleshooting in-depth software, hardware, application and communications issues.
This associate is also expected to actively participate in refresher training courses, product-related meetings, communicating pertinent information to appropriate stakeholders, escalating issues promptly and effectively, maintaining updated documentation within our case management tool.
This is inclusive of managing all inquiries by internal and external clients through to resolution within our Customer Support established Service Level Agreement guidelines.
Responsibilities Provide world-class support to customers for requests, issues, questions, concerns or enhancements Ability to utilize tools like Salesforce to log tickets and then project manage the process internally with cross-functional teams and externally with all client stakeholders Troubleshoot external/internal client issues and then escalate to internal and external stakeholders as needed Investigate and suggest potential resolutions, workarounds, and tips for optimal use Stay updated on industry trends and technological advancements and emerging digital support techniques Experience in Quality Assurance or Software Testing is beneficial About the role This position will initially require an on-site training schedule with the potential to eventually become hybrid or fully remote.
Our Mexico City Nielsen office is located at Av.Javier Barros Sierra 555-Piso 7 y 8, Santa Fe, Zedec Sta Fé, Álvaro Obregón, 11510 Ciudad de México, CDMX Qualifications High school diploma or equivalent; some college education is a plus Proven experience in a customer service or support role Excellent oral and written communication skills in English and Spanish Strong analytical and problem-solving skills Ability to handle a high volume of customer interactions in a fast-paced environment About Nielsen Nielsen shapes the world's media and content as a global leader in audience measurement, data and analytics.
Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences—now and into the future.
Nielsen operates around the world in more than 55 countries. Learn more at or and connect with us on social media (Twitter, LinkedIn, Facebook and Instagram).Apply for this job
