Operations Manager, Amzl - Guadalajara, México - Servicios Comerciales Amazon M

Servicios Comerciales Amazon M

Empresa verificada

Guadalajara, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Completed bachelor's degree.

8+ years of experience of direct management, comprising both a salaried workforce, hourly and agency workforce, in a logistics, manufacturing, engineering, production or distribution environment.
5+ years of experience with planning, performance metrics, process improvement, and lean techniques.
5+ years of experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations.
5+ years of experience managing third party resources on a regional/national scale.
5+ years of experience managing workforce in a business with peak season.
5+ years of experience driving improvement, innovating new processes and driving out waste.
Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays.
English and Spanish Fluency

About Amazon

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon Operations

Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you'll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing.

Our goal is simple:
to offer the world's greatest selection of products and services with the world's best customer experience.

We are seeking an Operations Manager to lead one of our Delivery Stations.

Your responsibilities:

Managing daytoday relationships with multiple Delivery Service Providers (DSPs)
Driving operational goals and metrics for your Delivery Station. Communicating the vision to your team
Presenting operational metrics regularly to the senior leadership team
Problemsolves for closing gaps between performance and goals
Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering
Six Sigma knowledge or similar Certification
MBA highly desirable
More than 10 years of leadership and people management experience.
Strong, selfdriven leader with demonstrated ability to proactively drive, manage and grow an operations team.
Strong project management and people management skills.
Strong business sense and ability to create, communicate and achieve a vision.