Branch Service Team Leader Rbwm - Iztapalapa, México - HSBC

HSBC

Empresa verificada

Iztapalapa, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Business Intelligence Senior Manager

Purpose of the position:

The role is responsible for providing direct support to segment leaders, ensuring the delivery of timely information for decision making.

The main responsibility is to support the sales teams to meet the goals and strategy of the branch network.

Generation of Business Intelligence that allows showing the daytoday of the branch network.
Carry out the various analyzes resulting from the measurement so that managers and areas corresponding to men make decisions to increase productivity in the network.
Implement the improvement of the current indicators, in such a way that it can be integrated into a single tool.
Establish business relationships with the different areas for the correct implementation of new metrics.

Main Responsibilities:

Lead, manage and support sales support colleagues in delivering results.
Provide direct support and assistance in the deployment of the infrastructure, tools and resources necessary for an efficient management information system.
Support the alignment of the bank with the business strategy including the development and implementation of key strategies and initiatives.
Co assist with the delivery of revenue growth from new business, incremental business and crosssell HSBC products.
Find quantitative solutions to business problems and articulate the results clearly to all stakeholders.
Complete analysis in the following areas: consumer behavior, segmentation, marketing, recommendations and intelligent automation.
Consult with segment leaders for support needed to determine business issues, data requirements and to support decision making
Execution of governance of the different forums in which the network participates while preparing materials for segment leaders.

Requirements

Requirements:

Economic Administrative Degree.
Engineering or Bachelor's Degree in Computer Systems.
Master's Degree in Administration of Information Technology, Finance, Administration, other related (preferred)

Knowledge:

Minimum 3 years of experience in related areas
Knowledge of Institutional regulations and regulatory bodies.
Vision focused on business strategies
Database Administration Systems
Programming

Software, hardware that you must master:

Excel, Power Point (expert)
MS SQL Server
Integration Services
ASP.NET (preferred)
Java Script (preferred)
Analytics tools
Web visualization
SAS
Design Thinking

Suggested skills and/or competencies:

Excellent interpersonal skills, with special emphasis on inspiring, influencing and negotiating.
Lead projects.
Planification and organization
Analysis and Synthesis
Problem resolution

Language:

Advanced Englis

We offer direct hiring by the bank, base salary,

performance bonus, holiday bonus, life insurance, major medical expenses insurance, credits, discounts on bank products, active participation in sustainability/social responsibility programs, discounts in more than 9,000 establishments and a career plan according to your aspirations.

At HSBC we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect.

HSBC employees act by showing integrity with courage, standing firm in what is right.

We are trustworthy, we show different ideas and cultures and we are connected with customers, the community, regulators and each other.

At HSBC we are focused on guaranteeing gender equality and constant training for our employees, as well as protecting their labor and social rights.

"At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care"