Fiduciary Operations Manager - Ciudad de México - Citi

Citi

Empresa verificada

Ciudad de México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

The Fiduciary Operations Manager is an intermediate level position responsible for supervise the processing of client instructions in coordination with the Operations - Transaction Services team.

The overall objective of this role is to facilitate the clearance, settlement and investigation of client instructions.

Responsibilities:

Resolve escalations prior to going to a manager, by analyzing information in complicated and unique situations
Train new hires and junior level staff, and identify performance gaps through feedback and coaching
Provide manager with feedback for performance reviews, may write appraisals, may participate in appraisals
Identify and implement process improvements to enhance efficiencies, while leading team projects
Persuade and influence others through communication and diplomacy skills; may negotiate with external parties

Qualifications:

58 years of relevant experience
Demonstrated negotiation & communication skills
Previous experience on back office role
Consistently demonstrates clear and concise written and verbal communication skills

Education:

Bachelor's Degree/University degree or equivalent experience
English is required

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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EEO Policy Statement.

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