Mgr-Sales I - Puerto Vallarta, Jal., México - Marriott International, Inc.

    marriott international, inc background
    Descripción
    Job Number
    Job Category Sales & Marketing
    Location Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Management
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    JOB SUMMARY

    The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

    CANDIDATE PROFILE

    Education and Experience


    • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

    OR


    • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

    CORE WORK ACTIVITIES

    Building Successful Relationships that Generate Sales Opportunities


    • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.


    • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.


    • Develops relationships within community to strengthen and expand customer base for sales opportunities.


    • Manages and develops relationships with key internal and external stakeholders.


    • Provides accurate, complete and effective turnover to Event Management.

    Managing Sales Activities


    • Participates in sales calls with members of sales team to acquire new business and/or close on business.


    • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

    Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue


    • Identifies new business to achieve personal and location revenue goals.


    • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.


    • Closes the best opportunities for the location based on market conditions and location needs.


    • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

    Providing Exceptional Customer Service


    • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.


    • Services our customers in order to grow share of the account.


    • Executes and supports the company's customer service standards.


    • Provides excellent customer service consistent with the daily service basics of the company.


    • Sets a positive example for guest relations.


    • Interacts with guests to obtain feedback on product quality and service levels.

    Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. #J-18808-Ljbffr