Payroll & Benefits Specialist - Payroll - Monterrey, México - GE Corporate

GE Corporate

Empresa verificada

Monterrey, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

As part of this role, will be accountable for collecting and analyzing service requests and inquiries data, to help enhance our self-service tools and increase its usage, partnership with Global Benefits, Cash Mgmt, and external consultants to ensure local compliance.

Additionally, active participation on Continuous Improvement is highly expected.

Essential Responsibilities

Calculates, audit and balances payroll amounts and accounts.
Process end to end payroll utilizing system tools.
Ensure cases are handled according to all KPI's.
Quality Management.
Provide specialized administrative support to HR Personnel, Managers and Vendors.
Collect, analyze data to support HR activities and build a channel to connect with local extended teams.
Reporting improvements to communicate to operations.
Coordinate and manage interactions with Vendors and COE (Center of Expertise) for our daytoday.
Maintains a positive working relationship within the team and with external customers.
Drive productivity and compliance ensuring teams provide "World Class" customer service and advise on complex questions/requests from employees, businesses and HR partners.
Foster a culture of customer service excellence and continuous process improvement.
Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes.
Collaborate with the other department and provide cross functional guidance and support as needed.

Qualifications / Requirements

Bachelor's Degree from an accredited university or college in related area OR in lieu of a degree, a high school diploma/GED or equivalent with at least 4 years of experience in payroll, benefits, HR Operations
10% travel

Desired Characteristics

English skills (written and spoken), capable of delivering business presentations in English.
Desirable Knowledge of Mexico Social Security Law.
Capable to work in multiple projects successfully and simultaneously is desirable
Experience in Human Capital Management systems (Workday preferable).
Selfmotivated and able to work independently and as part of a team.
Culture change driver.
Experience in multiple payroll tools and system including but not limited payroll tool and system including but not limited to support/ticketing, project management, cloud storage, etc.
General knowledge of principles and practices within human resources and benefits administration, accounting reconciliation.
Ability to maintain confidentiality of sensitive data.
Proficiency in excel
Oral and written communication skills.
Ability to understand and develop successfully partnerships with customers and peers.
Analytical and Problem-Solving skills.
Detail oriented.
High Customer Service orientation and Continuous Improvement orientation.
Experience and proficiency in Workday is a plus.