Bilingual HR Assistant - Guadalajara, México - CyraCom International

CyraCom International
CyraCom International
Empresa verificada
Guadalajara, México

hace 3 semanas

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee


Descripción
What is CyraCom?


CyraCom has been in business for 25 years and is one of the top language services providers in the US.

Every day we help tens of thousands of people communicate by breaking down the cultural and linguistic barriers in their lives.

These conversations happen through our interpretation services which are offered over the phone, through video, and on-site.

Our interpreters help in emergencies like 9-1-1 calls, major life events like delivering a baby, and day-to-day scenarios like setting up car insurance.

Our clients span numerous industries, including hospitals, banks, insurers, entertainment companies, and government agencies.


What you'll do:

  • Processes new hire, status change, and termination paperwork.
  • Enter data into Human Resources Information System (HRIS) ensuring the accuracy of information.
  • Process employment verification.
  • Manage employee records and files, ensuring that files and records are maintained in accordance with legal requirements and company policies and procedures.
  • Assist in maintaining HRIS and payroll records; runs reports from database as requested.
  • Set up key security card access, distribute security cards and maintain records of key security cards.
  • Assist with new hire orientation and onboarding.
  • Receive and timely process or respond to verbal and written requests.
  • Maintain confidentiality of all materials and information.
  • Resolve routine problems in person, by phone or through written correspondence.
  • Exercise a high degree of professionalism and selfmotivation using personal initiative to identify and recommend best practices.
  • Demonstrate a continued commitment to professional education and industry best practices.
  • Perform all other duties as assigned.
  • All employees are required to perform the following essential functions: demonstrate predictable, reliable and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; read, write and communicate in English; communicate in person and by telephone in accordance with CyraCom policy; learn from directions, observations and mistakes; work independently or as part of a team; interact appropriately with others including coworkers, supervisors and customers; and work with supervision, receiving instructions/feedback, coaching/counseling and/or corrective action.

As an HR Assistant, you must be:

  • Skilled at entering data accurately and quickly
  • Skilled at establishing effective working relationships and ability to deal tactfully and courteously with all parties.
  • Skilled in verbal and written communications and a strong ability to exercise tact and diplomacy with a variety of customers at different organizational levels.
  • Skilled at organizing and prioritizing workload and ability to meet deadlines in spite of frequent work interruptions.
  • Skilled in the use of Microsoft Office, Microsoft Word, Microsoft Excel and Internet Explorer (or other internet browser).
  • Skilled at exercising initiative within the parameter of company policies and procedures.

Who you are:

  • Experience working in either HR, recruiting, records management, or administrative assistance.
  • Knowledge and experience using applicant tracking and HRIS systems.
  • Basic knowledge of the laws and regulations governing records management and records retention.
  • Ability to operate competently common office equipment, including, but not limited to, computer, fax, copier and telephone system.
  • Exceptional commitment to confidentiality in sensitive human resource matters.
  • Strong attention to detail and accuracy.
  • Basic knowledge of the principles and practices of human resource functions.
  • Basic knowledge of the laws or regulations governing personnel records management and records retention.
  • Basic knowledge of the payroll concepts, daily salary, taxes and finiquitos (severance payments).
  • Basic knowledge of the IMSS concepts, incapacities, St7, St2 and letters of clarification to clinics.
  • High school diploma, GED or equivalent; and minimum one year of progressively responsible administrative experience in the Human Resources field.

Nice-to-have experience:

  • Handson experience with Workday, Paycom, and/or other ATS, Onboarding, HRIS systems.

Company Culture:

  • We value our diverse, equitable, and inclusive workforce
  • We encourage professional and personal growth, including opportunities for internal promotion
  • We provide a "business casual" dress code (with "casual Fridays").

Physical Demands:

  • Requires sitting or standing for extended periods
  • Extensive use of a computer and repetitive hand movements in the performance of duties
  • Occasional lifting and carrying of material weighing twenty pounds may be required.
  • Duties not listed in this position description may be required of the employee at the discretion of management. The incumbent may delegate all or any of their duties to qualified personnel; however, such delegation does not relieve them of

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