Data Analytics Vp - Ciudad de México - Citi
Descripción
Responsibilities
- Responsible of the data model for Issue Management.
- Responsible to automate the Issue Management data cycle.
- This role is responsible of using the best data visualization methods and tools available.
- Monitor, reconcile and challenge scorecard data & Issue Management performance metrics of different data sources globally, regionally and locally & escalates inconsistencies accordingly until resolution.
- This role is responsible of global, regional and local Senior Leadership reports.
- Produces and publishes issue management metrics for regional Senior Leadership on a quarterly, monthly, biweekly, weekly or adhoc requirements.
- Acts as SME & liaison with global partners on issue management metrics.
- Keeps abreast of the organization's operational processes through participation in global forums, transformation meetings or UAT testing.
- Has the ability to operate with a limited level of direct supervision.
- Manage and drive the incident management process from Start to Finish.
Qualifications
- Proficient in SAS software / SQL programming
- Proficient in PowerBI and other BI data visualization tools
- Proficient in Microsoft Office with an emphasis on MS Excel
- Proficient in IBM Cognos (preferable)
- High attention to detail and quality
- Demonstrated analytical and problemsolving skills.
- Effective planning and organizational skills
- Experience in creating and implementing processes that result in improved business performance
- Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view
Job Family Group:
Compliance and Control
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Job Family:
Business Control
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Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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