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    Professional Services Consultant - Monterrey, México - Epicor

    Epicor
    Epicor Monterrey, México

    hace 3 semanas

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    Descripción

    The Job:

    The Professional Services Consultant participates in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Assists aligned Project Manager with organizing and controlling tasks within the work plan.

    What you will be doing:

  • Interact with members of cross-functional teams.
  • Identify issues and risks and reports to Project Manager with suggested direction.
  • Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.
  • Meet utilizations targets and complete project deliverables on time.
  • Demonstrate a high level of functional knowledge on the modules associated with their respective certification track.

    • What you will likely bring:

  • Ability to meet utilizations targets and complete project deliverables on time.
  • Ability to perform work plans, identify resource requirements, establish priorities for available resources, and monitor the performance of project tasks
  • Customer centric, results oriented, self-starter, and able to work independently
  • Strong English listening, verbal and written communication skills, including virtual presentations
  • Strong organizational, project management and time management skills
  • Demonstrated knowledge of manufacturing, supply chain, and/or manufacturing accounting concepts
  • Ability to travel up to 15-20%

    • What could set you apart:

  • Solid experience with training and/or teaching others
  • 3 years of experience with consulting, business application training, or customer support in a relevant software industry
  • A genuine passion for delighting customers
  • 2+ years consulting experience preferred
  • Ongoing technical certifications to keep up with industry
  • Enterprise Content Management (ECM) experience
  • Knowledge of Epicor enterprise applications
  • ERP software experience
  • Document/data capture experience

    • The Professional Services Team

    Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing—therefore, it's important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you

    About Epicor

    At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business.

    We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

    Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

    Equal Opportunities and Accommodations Statement

    Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

    We are an equal-opportunity employer.

    #LI-EG1
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