Passenger Operations Senior Analyst - Xico, México - Didi Global

Didi Global Xico, México

hace 3 semanas

Descripción

We are on the lookout for a diligent Passenger Operations Senior Analyst to join our experienced team at DiDi Global in Ciudad de México.

Growing your career as a Full Time Passenger Operations Senior Analyst is a terrific opportunity to develop productive skills.
If you are strong in problem-solving, teamwork and have the right personality for the job, then apply for the position of Passenger Operations Senior Analyst at DiDi Global today

DiDi Global Inc. is the world's leading mobility technology platform.

It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities.

It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations.

DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit:

From day one you'll find a rich, collaborative, global culture where your responsibilities will have a direct impact on the company's strategy and growth.

Being part of the Passenger Operations Team will give you the unique opportunity to be responsible for improving and offering a solid experience to our passengers in all SSL (Spanish Speaking Latinamerica) countries, having as a main leverage product features and our internal communication channels (SMS, Mail, Push, among others).

Insightful operation:
Build insights and understanding of our Growth opportunities, taking into account different variables such as spend, economy situation, channel mix and be data driven;

Data Analytics:

data masters with Excel data processing and analyzing, and capable of writing SQL/Python; Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well.

Balancing those can be challenging, but this should be our strength; Collaborate with several supporting areas like Marketing, Product, Marketplace and Customer Service in order to define the best strategies.

Educational Background:
Data science, Engineering, economics or other analytically-focused academic background.

All backgrounds are welcome if you see yourself suitable in a highly analytic environment; Proven to be self-motivated, self-directed and eager to take ownership of tasks; At least 2+ years of data analytics, business consulting, investment banking or operations management experience; Advanced knowledge in Excel and Intermediate knowledge in SQL; Proficiency in English & Spanish; Experience with data-based decision-making, exercising good judgment in ambiguous circumstances, and effectively communicating across a diverse team; Demonstrated experience using programming languages or tools for data extraction and analysis such Python, Alteryx, Power BI, Tableau, etc.; Experience in a high-tech / Internet industry will be a plus.

We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all. We are committed to building inclusive and diverse teams. At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate.

We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on Benefits of working as a Passenger Operations Senior Analyst in Ciudad de México:

Learning opportunities
Professional Development Opportunities
Competitive salary

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