Azure Support Analyst - Monterrey, México - Perficient, Inc

Perficient, Inc

Empresa verificada

Monterrey, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Why is Perficient the best option?

Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers.

At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and celebrate our people for us to build a great future together

Job Summary
Perficient currently has a career opportunity for a
Azure Support Analyst in our Monterrey, Mexico office.

The Support Analyst is a seasoned technical consultant with 3+ years of experience supporting Microsoft Cloud environments and is considered an expert in their field.

The Support Analyst will serve as a technical leader and support the creation and delivery of Azure Managed Services Offerings designed to meet customers' business needs.

This individual should have a mastered understanding of the industry-standard concepts for Azure environments and Networking Infrastructure. This individual should have an interest in providing technical pre-sales support for Azure with enterprise level customers. This position requires deep expertise in Microsoft cloud technologies, strong relationship skills and excellent communication skills.

What do you need to come aboard?

Bachelor's degree in Computer Science, Information Systems, or related field
Proven track record of leadership roles delivering support solutions
Demonstrated success in performing work on large consulting projects
Proficient in authoring, editing and presenting technical documents
Ability to elicit requirements and communicate clearly with nontechnical individuals, development teams, and other ancillary project members
Excellent written and oral communication skills; ability to communicate effectively with technical and nontechnical resources
Experience working with a globally distributed team
Desire to mentor younger team members and develop their skills
Experience working on multiple concurrent projects
3+ years of Microsoft M365 / Azure experience
1+ years of Microsoft Power Apps / Power Automate / Power Platform experience

To Rock This Role, You Should

Analyzes, defines, and documents Functional, Technical and Business Requirement
Performs verbal and written communication with Customer; performs verbal and written communication with Technical and Non-Technical persons; responds professionally to Customer's requests
Can manage own tasks; communicates status to practice leads as warranted; completes tasks ontime and within budget
Stay abreast of latest Microsoftbased cloud technologies
Actively researches technologies
Demonstrates competency of practice through internal and external thought leadership
Minimum 3 years designing and delivering Microsoft cloudbased technologies
Providing bestpractice recommendations for Power Apps
Assist Citizen Developers with Power Apps
Provide estimates for user stories
Providing highlevel estimates for key business proposals
Experience with server virtualization, storage, and networking
Excellent problemsolving skills
Be independent and selfdriven
Must be open to travel Certifications in Microsoft cloud tech