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    Tech Support Part-Time - Guadalajara, México - Ntt Data Services

    Ntt Data Services
    Ntt Data Services Guadalajara, México

    hace 2 semanas

    NTT DATA Services background
    A tiempo parcial
    Descripción

    Address:
    Av.


    Mariano Otero 1249, 44530 Guadalajara, Jalisco
    Requirements:


    • Live in Guadalajara and have availability to work at the office:Av. Mariano Otero 1249, 44530 Guadalajara, Jalisco

    • Finished high school (a copy of your official certificate of completion will be requested) comprobante de estudios con sello oficial de la SEP:
    • Availability to work 22.5 hours per week
      6:00AM to 11:30AM (Central time):

    • Two days off per week (the days-off are also rotational and may not be consecutive):

    • Advanced English (good pronunciation):
    • Looking to work in IT Environment
    • Tech skills needed
    • 6 months of experience in Customer Service and/ or tech support

    We Offer:

    • Competitive salary
    • Grocery Tickets
    • 12% of base salary
    • 30 days of Christmas bonus
    • 12 days of vacations
    • 50% Vacation bonus
    • 5 personal days per year
    • Medical insurance
    • Life insurance
    • Opportunity to grow in the companyActivities
    • General L1 support for hardware and MS Office packages
    • Answer technical support calls providing and escalating to other support groups
    • Document troubleshooting steps and detailed description of the customer incidents and requests
    • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
      Job Type: Part-time
      Salary: $7,650.00 per monthApplication Question(s):
    • Do you have an ADVANCED level of English and good pronunciation?
    • Are you available to work in the schedule listed in this job posting? Take into account that your days-off may not be during the weekends.
    • Do you have your OFFICIAL high school certification of completion? (certificado de preparatoria terminada con sello oficial de la SEP)
    • Do you have experience in tech support level 1? This is extremely necessary.
    • Are you available to work ON-SITE (in person) ? Please check the address provided in this job post

    Work Location:
    In person
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