Issue Management and Fraud Prevention Manager - Tlahuac, México - Citi
Descripción
Responsibilities:
- Guards against intelligent, adaptive perpetrators of financial crime and manage strategic risk analytical projects for Citi Retail Services portfolios, including 3D Secure and Digital Wallets space.
- Develops and implements effective Fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience.
- Proactively identifies fraud detection issues at the strategy and portfolio level and provide analytical/modeling solutions.
- Leverages customer data to build risk segmentation and mitigation strategies.
- Evaluates new tools and products that enhance risk detection and prevention.
- Act as primary interface with internal and external partners to evaluate new tools to build detection and analytical capabilities.
- Interacts with Policy, Operations, and other functional business partners to optimize business strategies.
- Ensures adherence to strict audit and control requirements; participate in audit related activities and assist Citi Retails Services Fraud Analytics Team Lead with completion of the audit and compliance related activities.
- Performs other duties and functions as assigned
Qualifications:
- 58 years previous Credit Cards related experience required
- Previous experience in statistical analysis with working knowledge of at least one of the following statistical software packages: SAS/SQL (preferred), SPSS, or equivalent4+ years of analytical and data mining experience preferably
Education:
- Bachelor's/University degree or equivalent experience
Experiência relacionada en tema de Issue Management, seguimiento y coordinación de foros y temas de control
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Job Family Group:
Risk Management
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Job Family:
Fraud Risk
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Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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