Associate Systems Specialist IT - Chihuahua, México - AutoZone

AutoZone
AutoZone
Empresa verificada
Chihuahua, México

hace 1 semana

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción

SUMMARY

RESPONSIBILITIESRegularly maintains, upgrades and supports existing systems to ensure operational stability for business groups.- Understands new and existing system requirements and installs and configures the necessary hardware and equipment infrastructure to meet these requirements.- Monitors health of hardware and software systems to ensure that established SLAs are met.- Increases knowledge of AutoZone systems. Keeps abreast of all innovations and changes to AutoZone systems to ensure the ability to use the appropriate tools and training to provide quality support.- Provides training on systems to maximize operator efficiency and increase speed and accuracy of customer service.- Provides customer support by answering business partner questions and maintaining a presence at a customer point of contact.- Performs functional/technical requirements gathering, documentation, estimation, planning and project management on small projects or portions of large projects.


REQUIREMENTSLevel of formal education:
A high school diploma or equivalent (G.E.D.), may include specialized or vocational courses.- Area of study: Computer Science Systems Engineering or related field- Years of experience: One to two years

  • Type of experience:
Experience based on consistently demonstrated capabilities.- Special certifications or technical skills:

  • Knowledge of MS Office.
  • Novice functional and/or business knowledge.
  • Technical skills may include experience with one or more of:
  • Operative Systems (UNIX, Linux, Windows)
  • Programming Languages (Java, C, C++, others)
  • Databases (Informix, Greenplum, Hadoop, Oracle, PostgreSQL, DB2/SQL,)
  • Networking (TCP/IP, Networking, LAN administration,
  • Data analysis,
  • Computer operations or customer service.
  • Basic problem solving, relevant domain and analytical skills.
  • Functional/technical requirements gathering and documentation.
  • Small project management estimating, planning, controlling, and execution.
  • May require supervision in order to complete tasks
  • Other/preferred:
English
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