Global Forwaring Agent - Saltillo, México - C.H. Robinson

C.H. Robinson

Empresa verificada

Saltillo, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

We're C.H.

Robinson, one of the world's largest logistics platforms and we're looking for our next
Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you.

As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating the shipment lifecycle of their global freight.

A successful Global Forwarding Agent thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems. You'll be very hands-on with your customers, working closely with them from the start of the shipment process. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H. Robinson and our systems and processes. You will come out of this experience ready to be part of a high-performing team. Our successful Global Forwarding Agents go on to expand their careers with C.H. Robinson in Operations, Sales, or Account Management.

If this all sounds good, let's talk more about what you'll be working on.

Responsibilities:

Maintain Operational Excellence:

Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing prealerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

Facilitate Relationships:

Collaborate with our international team members and thirdparty agents to ensure efficiency, excellent customer service and creative problem resolution.
Build great relationships with customers, responding timely and following up on issue resolution
Provide reporting and documentation support to internal and external customers.
Participate in customer business reviews.

Required Qualifications:

High school degree or GED equivalent
Minimum of 1 year of Global Forwarding experience

Preferred Qualifications:

Values a diverse and inclusive work environment
Proficient in Microsoft Office Suite of programs
Excellent communication, prioritization, and multitasking skills
Proven track record of strong customer service skills, interacting with customers and being client focused
Excellent follow up with customers and the network
Criticalthinking, flexibility, and problemsolving skills to adapt to everchanging tasks and customer needs
High level of attention to detail
Ability to work in a fastpaced and deadlinedriven environment
Bachelor's degree

If this sounds like the job for you, let's talk We can't wait to hear from you

Benefits
We offer a competitive benefits plan above the Mexican Labor Law.

This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.

Why Do You Belong at C

H Robinson?:
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex.

With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200.

We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy.

With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform.

Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.