- Ensure amazing Meet and Greet experience at airports through punctuality, personalized service, and professional appearance in Discova-branded materials.
- Work with Touring and Fleet teams to resolve customer service issues to customer satisfaction with appropriate corrective and preventive measures.
- Keeps track of Actual Flight arrival and departure times.
- Complete arrival and departure customer report and submit to Operation daily
- Create a memorable first impression with our Meet and Greet customers at airport.
- Ensure Welcome Information is provided to customers, and that contact info is retrieved from any customers without an IDS Host.
- Fluent in national local language and English.
- Experience working in in-destination airport logistics is an advantage.
- High attention to details.
- Outstanding sales skills with strong customer care focus.
- Results Orientated.
- Excellent organizational skills with the ability to be flexible and implement change when needed.
- Excellent communicator to a diverse range of people (customers, suppliers, team members, leaders).
- Able to work under pressure and juggle multiple tasks and able to work outside office hours when required.
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Area Security Manager
hace 1 día
American Airlines Cancún, MéxicoPress Tab to Move to Skip to Content Link · Job Description Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As y ...
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Area Security Manager
hace 4 días
American Airlines Cancún, MéxicoIntro · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with ...
Airport Host Cancún - Discova
Descripción
Opportunity
As a member of the operation team, the Airport Host is the first person that our customer sees and plays an instrumental role in creating a positive customer experience. The airport host must ensure that guests are met on arrival at the airport and seen off on departure in a warm, sincere, and upbeat manner, ensure a smooth transition to Drivers, handle operational issues, and continually provide feedback on risks and improvements to our operations team.
Key responsibilities
A full job description, including further key responsibilities, will be shared with interested applicants.
Essential Qualifications and Experience
Skills and Attributes
Finally, if you are successful, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your element. We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.
Get in touch now and Discova a world of possibilities
